2014-01-08 14:16:39 +00:00
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namespace AsterNET.Manager.Event
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2013-01-18 15:55:50 +00:00
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{
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2015-01-03 15:37:29 +00:00
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/// <summary>
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/// An AgentCompleteEvent is triggered when at the end of a call if the caller was connected to an agent.
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/// </summary>
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public class AgentCompleteEvent : AbstractAgentEvent
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{
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public AgentCompleteEvent(ManagerConnection source)
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: base(source)
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{
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}
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2013-01-18 15:55:50 +00:00
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2015-01-03 15:37:29 +00:00
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/// <summary>
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/// Get/Set the amount of time the caller was on hold.
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/// </summary>
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public long HoldTime { get; set; }
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/// <summary>
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/// Get/Set the amount of time the caller talked to the agent.
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/// </summary>
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public long TalkTime { get; set; }
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/// <summary>
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/// Get/Set if the agent or the caller terminated the call.
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/// </summary>
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public string Reason { get; set; }
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}
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2013-01-18 15:55:50 +00:00
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}
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